Job Description

Extended Job Title
MC Patient Services Specialist

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
691501 - Psych Montford Unit

Position Description
This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic.  Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners. 

Requisition ID
23283BR

Travel Required
None

Major/Essential Functions
  • Manage daily activities on pods.
  • Effectively communicate with TTUHSC and TDCJ staff.
  • Assist with patient chart reviews.
  • Assist mental health clinicians with library book carts.
Work is performed under general supervision with intellectual freedom, autonomy to nurture innovative ideas, bold explorations, and a pioneering spirit.
 
This valuable team member shall perform work in a manner that reflects the Values of TTUHSC:
* ONE TEAM unite and include diverse perspectives to achieve our mission
* KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude
* INTEGRITY be honorable and trustworthy even when no one is looking
* VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit
* BEYOND SERVICE create and deliver positive defining moments


Grant Funded?
No

Minimum Hire Rate
14.48

Pay Basis
Hourly

Schedule Details
Week Days

Work Location
Lubbock

Preferred Qualifications
Prefer experience in psychiatric/medical and/or correctional setting, computer skills (especially MS Office) and medical terminology.
 

Campus
HSC - Correctional Managed Health Care

Department
Psych Montford Unit

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Information and Records Clerks

Occasional Duties
As assigned.

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

Application Instructions