Job Description

Extended Job Title
MC Patient Services Specialist

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
691502 - Psych PAMIO Inpatient Facility

Position Description
This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic.  Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners. 

Requisition ID
22218BR

Travel Required
None

Major/Essential Functions
  • Performs all scanning of paper charting into EMR.
  • Will complete chart reviews with 12 Bldg offender/patients
  • Manage Mental Health Caseload reminders in EMR.
  • Create reminders for sick call and referral upon disposition.
  • Responsible for accurate time clock usage according to procedure
  • Schedules patients for appointments
  • Departmental Mail
  • Unit Activity Reports
  • CMI Treatment Team: Monitor completion of related documentation. Report changes in information to necessary departments following treatment decisions.
  • Other duties as assigned or delegated by supervisor.


 

 

Work is performed under general supervision with intellectual freedom, autonomy to nurture innovative ideas, bold explorations, and a pioneering spirit.
This valuable team member shall perform work in a manner that reflects the Values of TTUHSC:
* ONE TEAM unite and include diverse perspectives to achieve our mission
* KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude
* INTEGRITY be honorable and trustworthy even when no one is looking
* VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit
* BEYOND SERVICE create and deliver positive defining moments


Grant Funded?
No

Minimum Hire Rate
14.48

Pay Basis
Hourly

Schedule Details
Week Days

Work Location
Amarillo

Preferred Qualifications
Computer Skills.
Electronic Medical Records (EMR) experience.

Language Skills:
Ability to work closely with and assist other staff members.
Ability to understand often poorly phrased questions and suggest solutions.
Ability to communicate clearly and professionally both verbally and in writing.

Reasoning Ability:
Ability to work under tight deadlines in often stressful situations.
Ability to solve minor issues and know to get clarification from supervisor.
Ability to use independent judgment with limited supervision.

Other Skills and Abilities:
Ability to function in a team environment.
Willingness to work in a supporting role.

Campus
HSC - Correctional Managed Health Care

Department
Psych PAMIO Inpatient Facility

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Information and Records Clerks

Occasional Duties
As assigned.

Shift
Day

EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement.

Application Instructions