Job Description

Extended Job Title
Managing Director

Org Level 1
Texas Tech Univ Health Sciences Ctr

Org Level 7
696001 - Managed Health Care

Position Description
Plans and directs the overall operation of a major department (with institutional oversight) and provides leadership for staff members. Meets ORP eligibility requirements. Under executive direction, performs highly varied administrative duties involving the use of independent judgment and professional skills. Responsible for all employees assigned to area.

This position provides leadership, day-to-day management and oversight of the organization’s clinical and facilities operations throughout the TTUHSC Managed Care Sector. Assists the Executive Director (ED) with implementation of the organization’s health care operations, program and facility expansion. Provide direct oversight of organizational development, to ensure effective services are administered and provided to the target population and surrounding community. Solicits and reinforces constructive and professional relationships with organizations, companies, municipalities, etc. with which the organization partners and/or sub-contracts with, for the provision of quality health care services. In the absence of the ED, this position assumes all fiduciary leadership responsibilities normally entrusted to the ED.

Requisition ID

Optional Attachments
Professional/Personal Reference, Professional License/Certification, Recommendation/Referral

Travel Required
Up to 75%

Major/Essential Functions
  • In conjunction with the EDs management team participates in the development and implementation of the mission, vision and values of the organization, including high quality, patient focused health care. 
  • Assist ED management team in new clinical program development, ensuring participatory decision making and appropriate design and implementation. 
  • Responsible for ensuring program and corporate compliance with primary health care policies and procedures, as well as with those external regulatory bodies such as ACA, HIPPA, CLIA and other professional review and standards boards. 
  • Participates in the development of long-range strategic plans, governance structure and objectives for practice management and unit operations. 
  • Ensure staff compliance with the adopted health care plan as it relates to the stated objectives (problems/needs) the organization’s clinical goals and the method of achieving the benchmarks listed. 
  • In conjunction with the ED, is responsible for the development of the plan of operations and coordinating corresponding budgets reflecting the volume, revenues, expenses, staffing and capital needs of the organization. 
  • Presents, facilitates and leads assigned process improvement events using methods of culture-appropriate team building, team energizing, data gathering and analysis, problem solving, and project management. 
  • Assists the ED with facility/unit expansion and property acquisitions/transactions, as well as service mergers. 
  • Ensures responsible medical supply spending practices helps develop budgets and assures that tracking and inventory of supplies and equipment purchases are in compliance with operating budget. 
  • Analyzes, recommends and supports practices seeking to improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization. 
  • Seeks and evaluates process improvement information, materials, and methods to match specific organizational needs as outlined by management, and adapts them to use in the execution of process improvement events. 
  • Provides event follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement, analysis and evaluation methods to accurately identify and document process improvements. 
  • Coordinates with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction. 
  • Work side by side with executives in developing transformational strategies in the adoption of process improvement and guide staff in the implementation and execution of process improvement tools and methods. 
  • Assists ED in oversight of community outreach programs and may represent organization as a member on community outreach committees/groups within the community. 
  • Participates and ensures the development of organizational guidelines, policies and procedures in accordance with funding source requirements, as well as State and Federal law. 

Work is performed under general supervision with intellectual freedom, autonomy to nurture innovative ideas, bold explorations, and a pioneering spirit.
This valuable team member shall perform work in a manner that reflects the Values of TTUHSC:
* ONE TEAM unite and include diverse perspectives to achieve our mission
* KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude
* INTEGRITY be honorable and trustworthy even when no one is looking 
* VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit
* BEYOND SERVICE create and deliver positive defining moments

Grant Funded?

Minimum Hire Rate

Pay Basis

Work Location

Preferred Qualifications
  • Must have excellent interpersonal skills and empathy towards patients, as well as have excellent communication skills, critical thinking skills, the ability to handle stressful situations, the capacity to function independently, have varied clinical operations experience, and the ability to document meticulously. 
  • Must have excellent process improvement skills and able to understand clinic functions and department interactions. 
  • Knowledge of practice management components, particularly in cost constrained environments.
  • Knowledge of regulatory compliance i.e., HIPPA, PHI and ACA. 
  • Ability to manage and supervise various positions in a matrixed environment and relate well to people from diverse ethnic and cultural backgrounds, as well as have a passion for working with culturally diverse populations. 
  • Basic understanding of information technology and ability to organize, analyze and synthesize complex data from various sources. 
  • Able to read and interpret financial statements, develop and nurture vendor relationships for purchasing optimization. 
  • Able to adapt process improvement in accordance with organization objectives. Experience and/or good working knowledge of Six Sigma, Lean, etc. a plus. 
  • Willingness to work flexible hours in order to meet the organization’s needs/demands.

HSC - Correctional Managed Health Care

Managed Health Care

Required Attachments
Cover Letter, Resume / CV

Job Type
Full Time

Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as, the institutional pay plan. For additional information, please reference the institutional pay plan on the Human Resources webpage.

Job Group
Other Administrative

Occasional Duties
  • Attend seminars, training sessions and in-services, to keep current with trends and practices in health care administration and health care delivery systems as needed. 
  • Resolves problems related to utilization of facilities, equipment and supplies for the organization. 
  • Participate in staff, management and provider meetings, as necessary. 
  • Ensures that all decisions/actions are in line with the Health Sciences Center and MC strategic planning/mission/vision.
  • Perform other job related duties, as may be assigned.


EEO Statement
As an EEO/AA employer, the Texas Tech University System and its components will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications
Bachelor's degree required; master's preferred. Seven years progressively responsible management experience required. Education beyond bachelor's level may substitute for required experience on a year-for-year basis.

Application Instructions